Join The CHS Team

My Path Forward Support Staff

TITLE:  My Path Forward Program Support Staff

DEPT/PROGRAM:  My Path Forward [MPF]

IMMEDIATE SUPERVISOR:  My Path Forward Case Manager (assigned)/My Path Forward Program Manager

STATUS:  Full Time [After Hours]

PRIMARY FUNCTION

The Program Support Staff will use a trauma-informed approach to supporting young adults, ages 17-25, who have aged out of foster care in order to meet their case management goals. Services include bed/curfew checks, apartment inspections, crisis management, providing program transportation, and delivering limited services as it relates to program participants’ case management plans [i.e. teaching life skills and management, job coaching and offering consistent training on being a good roommate, tenant, neighbor, employee, student and community member].

ESSENTIAL DUTIES AND RESPONSIBILITIES

Services to Young Adults:

  • Provide after-hours [evenings, overnight, weekend] program supervision to youth in MPF and MPF-ILA
  • Provide and coordinate transportation, including assisting participants navigate public transit as needed;
  • Assist with apartment turn-over and preparation, including but not limited to, assembling and rearranging furniture, maintaining apartment inventory, etc.;
  • Conduct apartment walk-throughs, checks, and inspections;
  • Document all youth contacts in a timely manner;
  • Communicate regularly with My Path Forward Team to ensure participants’ needs are met, case management goals and objectives are actively pursued, and issues are efficiently and effectively addressed within a timely fashion;
  • Participate in crisis management as needed;
  • Other duties as assigned.

KNOWLEDGE

  • Knowledge of the impact of trauma on child and youth development.
  • Knowledge of the foster care system and Independent Living Program in Virginia and how it operates.
  • Knowledge of agency, State, and Federal rules and regulations as they relate to foster care and Independent Living.
  • Knowledge of best practice for coaching and teaching young adults.
  • Knowledge of young adult needs, attitudes and beliefs.
  • Knowledge of the role and importance of permanency for young adults.
  • Knowledge of the needs of youth aging out of foster care.

SKILLS

  • Skilled in the use of Microsoft Word, Excel, Outlook and PowerPoint.
  • Skilled at engaging young adults.
  • Skilled at negotiating services and identifying resources as they relate to young adults.
  • Skilled at collaborating with clients, staff and professionals in the community.

ABILITIES

  • Ability to work independently but also answer to many people.
  • Ability to tolerate ambiguity.
  • Ability to communicate and build relationships with a variety of internal and external customers.
  • Ability to present program to others in a clear and meaningful manner.
  • Ability to grow as the program and position grows.
  • Ability to anticipate participants and program needs, determine work priorities and meet deadlines with little supervision.
  • Ability to frequently problem-solve both independently and as a small team.
  • Ability to effectively communicate with program staff to address ongoing issues and needs of clients.

QUALIFICATIONS

  • College degree from an accredited college or university in a related subject, preferred but not required.
  • Three to five years of experience working independently providing coaching, case management or a related field to youth and young adults.
  • An understanding of trauma-informed care.
  • Commitment to the mission, goals and services of Children’s Home Society of Virginia.
  • Acceptable driving record and adequate auto insurance.

My Path Forward Outreach and Admissions Specialist

DEPT/PROGRAM:  My Path Forward (MPF)

IMMEDIATE SUPERVISOR:  CHS Permanency and Independent Living Director

STATUS:  Full-time/Exempt

PRIMARY FUNCTION

The Outreach and Admissions Specialist will develop and implement outreach strategies and trainings to educate and engage potential referral partners, the community and prospective MPF clients. The Specialist will also provide leadership to MPF’s admissions process.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Planning and Development

Identify effective outreach strategies and create outreach goals;

  • Develop and implement an outreach plan to engage CSA’s, LDSS’s, and other ILA programs who may refer clients and increase awareness of our programs and service model;
  • Develop and implement an outreach plan to provide referral sources, professionals and agencies in the community with information about programs and services offered;
  • Assist in the development of outreach and other MPF materials;
  • Serve on the MPF Steering Committee.

MPF Program Outreach and Admissions

  • Create and share presentations for CSA representatives, LDSS leaders, other appropriate social service staff and agencies who are potential referral partners;
  • Generate appropriate referrals for MPF ILA and MPF youth participants;
  • Identify potential MPF youth participants through outreach and self-referral channels;
  • Provide leadership with the MPF client admissions process;
  • Represent and participate MPF and CHS at community events, interagency meetings, boards, and committees in order to create a presence in the community and increase visibility;
  • Coordinate and implement orientations and community trainings on the MPF Program.

Programming support and evaluation

  • Prepare and maintain records of outreach efforts and contracts, and evaluate effectiveness of outreach efforts in order maximize position’s effectiveness;
  • Meet referral goals as agreed upon with the CHS Permanency and Independent Living Director;
  • Share CHS on-call phone duties with other agency programming staff;
  • Lead/Complete tasks related to apartment turnover and preparation for incoming youth participants;
  • Coordinate and lead participants “move-in” protocol and procedure;
  • Manage contracts between CHS and LDSS agencies;
  • Complete internal trainings for CHS and MPF staff/volunteers/partners;
  • Other duties as assigned.

KNOWLEDGE

  • Knowledge of effective sale and outreach techniques
  • Knowledge of the social services administrative landscape (ex: CSA’s, LDSS’s etc.)
  • Knowledge of the foster care system in Virginia and how it operates
  • Knowledge of the impact of trauma on child and youth development
  • Knowledge of agency, state and federal rules/regulations as they relate to foster care and post-foster care support options

SKILLS

  • Skilled at presenting material and engaging and persuading others
  • Skilled in the use of Microsoft Word, Excel, Outlook, PowerPoint, WebEx, Zoom and other virtual communication platforms
  • Skilled at collaborating with professionals in the community, staff and clients

ABILITIES

  • Ability to communicate and build relationships with a variety external customers
  • Ability to present a program to others in a clear and meaningful manner
  • Ability to “close a deal”
  • Ability to work independently but also answer to many people
  • Ability to positively respond/not be discouraged by initial “rejections” from prospects
  • Ability to grow as the position grows
  • Ability to anticipate project needs, determine work priorities and meet deadlines with little supervision
  • Strong problem solving, time management and organizational skills

QUALIFICATIONS

  • A baccalaureate degree in any field plus at least two years of experience/knowledge of how to navigate youth and family services programs and systems.
  • A baccalaureate degree in social work or a field related to human services, including, but not limited to, sociology, psychology, special education, youth/family services or counseling and one year of experience in sales or marketing
  • Commitment to the mission, goals and services of Children’s Home Society of Virginia

My Path Forward Program Support Staff

TITLE:  My Path Forward Program Support Staff

DEPT/PROGRAM:  My Path Forward [MPF]

IMMEDIATE SUPERVISOR:  My Path Forward Case Manager (assigned)/My Path Forward Program Manager

STATUS:  Full Time

PRIMARY FUNCTION

The Program Support Staff will use a trauma-informed approach to supporting young adults, ages 17-25, who have aged out of foster care in order to meet their case management goals. Services include bed/curfew checks, apartment inspections, crisis management, providing program transportation, and delivering limited services as it relates to program participants’ case management plans [i.e. teaching life skills and management, job coaching and offering consistent training on being a good roommate, tenant, neighbor, employee, student and community member].

ESSENTIAL DUTIES AND RESPONSIBILITIES

Services to Young Adults:

  • Assist My Path Forward Team in providing program supervision to youth in MPF and MPF-ILA
  • Provide and coordinate transportation, including assisting participants navigate public transit as needed;
  • Assist with apartment turn-over and preparation, including but not limited to, assembling and rearranging furniture, maintaining apartment inventory, etc.;
  • Conduct apartment walk-throughs, checks, and inspections;
  • Document all youth contacts in a timely manner;
  • Communicate regularly with My Path Forward Team to ensure participants’ needs are met, case management goals and objectives are actively pursued, and issues are efficiently and effectively addressed within a timely fashion;
  • Participate in crisis management as needed;
  • Other duties as assigned.

KNOWLEDGE

  • Knowledge of the impact of trauma on child and youth development.
  • Knowledge of the foster care system and Independent Living Program in Virginia and how it operates.
  • Knowledge of agency, State, and Federal rules and regulations as they relate to foster care and Independent Living.
  • Knowledge of best practice for coaching and teaching young adults.
  • Knowledge of young adult needs, attitudes and beliefs.
  • Knowledge of the role and importance of permanency for young adults.
  • Knowledge of the needs of youth aging out of foster care.

SKILLS

  • Skilled in the use of Microsoft Word, Excel, Outlook and PowerPoint.
  • Skilled at engaging young adults.
  • Skilled at negotiating services and identifying resources as they relate to young adults.
  • Skilled at collaborating with clients, staff and professionals in the community.

ABILITIES

  • Ability to work independently but also answer to many people.
  • Ability to tolerate ambiguity.
  • Ability to communicate and build relationships with a variety of internal and external customers.
  • Ability to present program to others in a clear and meaningful manner.
  • Ability to grow as the program and position grows.
  • Ability to anticipate participants and program needs, determine work priorities and meet deadlines with little supervision.
  • Ability to frequently problem-solve both independently and as a small team.
  • Ability to effectively communicate with program staff to address ongoing issues and needs of clients.

QUALIFICATIONS

  • College degree from an accredited college or university in a related subject, preferred but not required.
  • Three to five years of experience working independently providing coaching, case management or a related field to youth and young adults.
  • An understanding of trauma-informed care.
  • Commitment to the mission, goals and services of Children’s Home Society of Virginia.
  • Acceptable driving record and adequate auto insurance.